Shipping policy
Shipping Policy
Last updated: 4/10/2025
Thank you for shopping with ObservationStored.com, a brand powered by Polygonal Research, LLC. We work with Printful, a trusted print-on-demand partner, to fulfill and ship your orders.
Fulfillment Time
All products are made to order and typically take:
• 2–7 business days for fulfillment
• Fulfillment time may vary during peak seasons or due to high order volume
You’ll receive a notification with tracking details once your order has been shipped.
Shipping Time & Rates
Shipping time depends on your location and the shipping method chosen at checkout:
|
Region |
Estimated Delivery Time |
|---|---|
|
United States |
3–7 business days |
|
Canada |
5–10 business days |
|
Europe |
5–10 business days |
|
Australia/NZ |
7–14 business days |
|
International |
7–21 business days |
Please note: These are estimated timeframes. Actual delivery may vary due to carrier delays, customs processing, or weather conditions.
Shipping costs are calculated at checkout based on your delivery address and selected items.
Tracking
Once your order is shipped, you’ll receive an email with a tracking number. Please allow 24–48 hours for tracking updates to begin reflecting in the system.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import taxes, or duties depending on your country. These fees are not included in the product or shipping price and are the responsibility of the customer.
Incorrect Addresses or Lost Packages
Please double-check your shipping address before confirming your order. We are not responsible for items lost or delayed due to incorrect shipping information.
• Wrong address? Contact us immediately at polygonalresearchllc@gmail.com so we can attempt to update the order.
• If your package is marked as “delivered” but you didn’t receive it, check with neighbors or your local post office. If still missing, contact us for further assistance.
Returns Due to Shipping Issues
We only offer replacements or refunds for shipping-related issues if:
• The item is lost in transit
• The item arrives damaged
Please report any issues within 14 days of delivery by emailing us with your order number and a photo (if applicable).
Questions?
If you have any questions about shipping, please reach out to us at polygonalresearchllc@gmail.com — we’re here to help!